Shipping policy
Thank you for shopping with Modern Threads! We want to ensure a smooth and transparent shopping experience for you. Please take a moment to review our shipping policy:
1. Processing Time: Orders are processed within 1-2 business days (excluding weekends and holidays) after payment confirmation. During high-demand periods, processing times may extend, but we'll notify you promptly.
2. Shipping Rates: Shipping costs are calculated at checkout based on the weight of your order and the destination. At the moment, we do not offer various shipping options.
3. Domestic Shipping: We currently only offer domestic shipping within the United States. Estimated delivery times vary between 2-8 business days, depending on your location.
4. Order Tracking: Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to monitor the status and location of your package. You can monitor the status of your package here.
5. Delivery Issues: While we strive to ensure timely and accurate deliveries, we cannot be held responsible for delays and damages caused by postal services or unforeseen circumstances. We are not responsible for packages once they are dropped off at post offices. If you encounter any issues with your delivery, please contact the shipping carrier directly.
6. Lost or Stolen Packages: We are not responsible for lost or stolen packages after they have been marked as delivered by the shipping carrier. Please ensure your shipping address is accurate and secure.
7. Address Accuracy: Customers are responsible for providing accurate shipping information. Please double-check your shipping address during checkout. Inaccurate addresses may result in delays or undelivered packages.
If you have any questions or concerns regarding our shipping policy, feel free to reach out to our customer support at support@shopmodernthreads.com. Thank you for choosing Modern Threads!